Cincinnati Service
Your local, professional independent agent works with Cincinnati’s field
staff to put our claims service right where you need it – in your
neighborhood. Our field representatives live in communities near your local
independent agency.
They treat each service request with the care they would show a neighbor.
The result is an extraordinarily low complaint ratio, as measured by state
insurance regulators and published on the Consumer Information Source of
NAIC.org.
Below are comments from policyholders and claimants detailing their
experiences with Cincinnati.
From a San Antonio, Texas business policyholder –
“My claims specialist is by far the best I have ever dealt with. I love that I
can speak to the same person each time we have a claim. Recently we had a
liability claim that caused some damage in our building. The contractor who
fixed the damage wanted a check the day the project was complete. My claims
specialist arranged to meet the contractor to give him the check the next day.
Cincinnati is lucky to have him as an employee, and I am grateful that he is
our claims specialist.”
From a Fairborn, Ohio business policyholder – “I
cannot thank you enough for facilitating my all staff safety training; the
topic and presentation was appropriate and stellar. The service that Cincinnati
Insurance provides is second to none. It’s refreshing to know that we have a
provider that will go above and beyond to service its customers.”
From a Patton, Pennsylvania business policyholder –
“The morning after the fire, your claims representative was promptly on the
scene and provided our family all the information we needed to begin getting
everything in order. She did an outstanding and professional job, and her
manager provided service in the same manner. Our family came away with the
feeling that your company settled this claim to the satisfaction of all parties
involved. Basically, we can’t thank you enough.”
Do you have an experience with Cincinnati that you'd like to share? Please
click here to tell us about it,
or share your story with your local independent agent.
Testimonials presented by permission of each policyholder or claimant. No
one was paid for these testimonials.